MU
Mauritius
MXBlueberry Markets Ltd
Onboarding requirements
- - ID verification
- - Proof of address
- - Suitability questionnaire
Support
Help center for onboarding, funding, and account operations
Search FAQs, filter by category, and review linked legal notices before submitting a support ticket.
Guides
Getting Started · 4 min
Live Account Onboarding Checklist
Prepare your profile, documents, and preferences before first funding.
- - Complete profile details exactly as they appear on your government-issued ID.
- - Select your account base currency and trading experience level.
- - Upload identity and address documents with clear, unedited scans.
Funding and Withdrawals · 5 min
Withdrawal Controls and Processing Expectations
Understand review checkpoints that protect account funding integrity.
- - Submit withdrawal requests from the same profile owner who funded the account.
- - Confirm your payout route is verified and in your legal name.
- - Expect additional checks if credentials were recently changed.
Security · 3 min
Account Hardening Best Practices
Reduce security risk through 2FA, device hygiene, and credential discipline.
- - Enable two-factor authentication on both portal and platform credentials.
- - Rotate passwords periodically and avoid reuse across trading services.
- - Review successful and failed login activity weekly.
Support shortcuts
Quick help overview
Start with concise answers to common operational questions.
Contact support channels
Use dedicated channels for account-sensitive investigations.
Platform status and incidents
Track uptime, outages, and active service degradation.
Legal notices and policy docs
Review governing terms behind onboarding and account actions.
Jurisdiction-specific onboarding references
AE
United Arab Emirates
MXBlueberry MENA Services
Onboarding requirements
- - Passport copy
- - Source of funds declaration
ZA
South Africa
MXBlueberry Markets Africa
Onboarding requirements
- - National ID
- - Address evidence
- - Tax residency declaration